
The Accidental Spy: Are You Safe?
Countless movies we've seen show the spy, secret documents located,
removing an impossibly slender and small device from a pocket and taking
pictures that will prevent (or cause) the end of the world.
Today, the spy could be an employee inside your organization. And that ultra-high tech device he or she is using? Just a cell phone with a camera.
Actually cell phone cameras represent just one technology tool that puts office secrets and confidential data at risk. Others include: e-mail, the memory stick/flash drive card; a digital copier with-scan-to-PDF-and-e-mail capability; and the laptop computer.
First, consider the flash drive. A man I know walked through his office one day and saw a temporary employee inserting a personal flash drive - the size of a five-stick pack of gum - into a USB port on a monitor.
Man: "What are you doing?"
Man: "We call it a network for a reason."
We lose gadgets all the time. I know a woman who was taking her nearly new car into the shop because, on occasion, a peculiar buzzing sound emanated from below the dash, or somewhere nearby. Day of her appointment, on her way there, she called to provide promised details to the service writer.
She did. Then called back to cancel the appointment - she had discovered that the mysterious buzzing sound under the seat was her pager that she'd lost a week earlier.
From a technology stand point, a secure office is one in which confidential files can't go out the door casually. Drives and files in folders that require security should be password-protected and allow access only as needed. Employees should be taught simple security measures, including, for example, not leaving flash drives in the car.
Lastly, in case you are thinking employees can't get the technology savvy needed to cover their tracks, consider this. Wired magazine, in its August 2006 issue, features a pullout section titled, "How To: A Step-by-Step Guide to Making the Most from Your Digital Life."
This section offers advice that includes details on exactly how to manipulate employers. One section, titled "Delete Files Forever," instructs on how to cover up personal use. Another section, "Foil a Snooping Boss," provides details on how to surf under cover and use alternative e-mail for personal communication. In yet another section, "Look Busy," Wired advises employees to complain constantly about being overworked and then to look busy by spending all their time e-mailing their friends. There's more, but no space left here to elaborate.
So take a look at Wired if you're curious, and appoint someone in your organization to head up your counter-spy operation, even if you are concerned only with the accidental variety.
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